NHS fees
There are 3 fixed prices for all NHS treatment.
Before Your Appointment:
You will receive an SMS or Email a couple of days before to complete some forms including a medical history on the portal. If you are unable to complete this form, please try to aim to arrive 10 minutes prior to the appointment to complete these forms at the practice.
If you are on medication, please bring a list or repeat prescription along to your appointment as the dentist will require to know this information
If you are exempt from dental charges, please ensure you know the correct benefit or exemption for yourself. The below link has further details about exemptions
https://check-my-nhs-exemption.nhsbsa.nhs.uk/start
Short-Notice Cancellation Policy (NHS Patients)
To ensure fair access to NHS dental appointments, we kindly request 48 hours’ notice if you need to cancel or change your appointment.
We understand that illness and emergencies happen unexpectedly. If you are unwell or have a contagious condition, please let us know as soon as possible — these cancellations will not affect your place with us.
For short-notice cancellations or missed appointments not related to illness:
• 1st occurrence: Recorded on your attendance record and a reminder of the policy
• 2nd occurrence within 12 months: We may restrict future bookings (e.g., off-peak times or short-notice availability only)
• Repeated non-attendance: You may be reviewed for removal from the NHS patient list, in line with NHS guidance
Our aim is to be fair, understanding and flexible, while ensuring we can offer NHS appointments to patients who need them.
To support your dental health, we recommend attending routine check-ups as advised by your dentist. Please note that if more than two years have passed since your last visit, we may not be able to offer further appointments. While we do send reminders as a courtesy, booking appointments remains the responsibility of the patient